Order Processing
All orders are processed Monday through Friday. Once your order is placed, it will be processed within 3–5 business days from the order date. After processing, your package will be shipped on the next business day.
Delivery Times
Estimated delivery times vary depending on your location:
• United States: Orders typically arrive within 7–15 business days after processing.
• International Orders: Delivery times generally range from 10–25 business days, depending on the destination country and local shipping conditions.
Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs inspections, weather conditions, or peak shipping periods.
Customs and Import Duties
For international shipments, customs procedures may occasionally cause delays. We are not responsible for delays resulting from customs clearance processes in the destination country.
Any customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the customer. For more information regarding customs regulations, please contact your local customs office.
Need Assistance?
If you have any questions regarding your order or shipping status, please contact our customer support team at:
Email: tiendadopezapas@gmail.com
We are committed to providing excellent customer service and ensuring the best possible shopping experience for our customers.